Workflow Apprentice or Admin Junior

Hermitage  £12,000 to £14,000 Flexible Basic Salary

Coming in on either an apprenticeship or as an Admin Junior or perhaps more senior looking to return to an office environment but not confident to come straight in as an experienced coordinator we can be flexible on the level you come in at and on your current skill set.

Working within the Work Flow department (a small dedicated team of three) your responsibilities will be to manage the jobs for a Nationwide team of Mobile Technicians. On a daily basis you will need to be able to handle and prioritise a busy inbox, deal with incoming enquiries from customers and match jobs with the skillset of the technicians and requirements of the jobs.

You will need to be confident that after some training to be working on the phone, handling a busy Inbox, competent with excel and basic IT skills . You will see your self as having a good level of common sense, a good memory (as a large part of the job will call for you to have a good grasp on the geography of the UK you don’t really need to have an in-depth geographical knowledge of the UK as this will build once in the job, however in the longer term you will need to develop your knowledge to have a grasp on geographical areas in order to quickly assign jobs to Engineers in the correct areas. So again a good level of common sense, a good memory and the ability to rationalise and prioritise your work load will all make the job so much easier and more enjoyable.

This is a varied and very responsible role within a company which I have worked with since 1992, they have grown from just the two founders to a team of well over 100 people yet have kept a very friendly almost family based feel despite now being one of the major players within their field. Based from head office (a modern barn conversion within a beautiful rural location) just outside Hermitage therefore your own transport would be an advantage but there is the potential for lifts with a number of staff traveling in from Thatcham and Newbury areas. The company have a genuine track record of promoting from within with all the Directors, Managers and Supervisors having worked their way up we have never recruited senior roles from outside the business.

If you are looking for a genuine career move within a company who will give you the reward and recognition you deserve then this could be the ideal move for you. For more information please forward your CV to John or Sophie and we will call you at a convenient time for you.

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